Reviews

I had a frustrating experience. I called looking for a new auto insurance company. My policy was up for renewal in a couple of weeks. Candace told me they would only accept my application if I included homeowners. OK - a little off-putting but I could do that. Then I was referred to a detailed online form for which I had to look up a bunch of things to complete. Took me two days to get that done. Then I didn't hear back from Candace. I emailed after the weekend wondering where we were in the process. She told me she had left a voice mail and the form was incomplete. I could find no voice mail. I also told her the form should be programmed to let me know that there was required information that was missing. Too many hoops here to jump through--this doesn't feel like a customer-friendly operation. I found a different agent who understood my now shortened time frame, took my information in a 15-minute phone call, and had my new policy before the day was over. I'll give them two stars because I have no experience with their claims-handling, which may be fine.

They are the best for both personal and business insurance. Highly recommend Imes Insurance Associates!!

Been with them for years. Great rates and responsive service!

I did a search looking for an Auto Owners Ins agent and found Imes Insurance. I called anticipating an automated answer. I was pleasantly surprised when Candice answered on the first ring! She took the time in that call to get the information she needed from me. Following communication was excellent. I am set up with the bundled coverage I need that fit my budget. Excellent customer service! Thank you!

Always prompt and efficient

Our family has used Imes Insurance for about 20 years. Perry Imes is committed to providing the correct coverage needed for your situation. Linda, who I work with with some regularity, is just wonderful, receptive, and immensely helpful. When on occasion something happens, like a leak in your home, they will be there to make sure you get what you need in a timely fashion. Insurance without an agency, in my opinion, is not the same when you need it!

Perry has been outstanding and well trusted for 17 years now. I highly recommend doing business with Imes Insurance. The whole Imes crew are awesome.

excellent customer service

We've been using Imes Insurance Associates for years and will be for years to come. Henry, Linda, and Melinda have been very helpful with ALL(Workman's Comp, Garage Keeper's, Vehicles, Boats, UTVs, ATV's, Home Owners, Home Renters, Advice, etc) business and personal insurance needs. Stop dealing with several different insurance companies,this is your one stop shop for all your insurance needs. Thank You for everything!! -Adam Business Owner

Sara and I have had our insurance with Perry,Melinda and crew for over 20 years. The prices for services have always been competitive, The service and product guidance are what sets them apart. Rick and Sara Rowe

I’ve been with Imes since 1997+\- I’ve had coverage on boats, trailers, vehicles and home. Perry and his crew have always been there for me and always worked hard to get me the best possible rates. They always greet me with a smile (I can see it over the phone)My hats off to you guys. Will Rice Buckeye, AZ

We have known the Imes and Devall's since 2000. They are a great team of agents ( and staff) with a real interest to help us as consumers. That is important today, as people struggle too find others who are professional and trusted. Thank you Imes and Devall's for caring about our family. Bri (Brian K Ellery)

Excellent Service

We've been with Imes for several years. They are an honest company that always looks out for the customer. We continue to get the best product for our needs at the best price. Thank you, Imes.

Imes has taken care of insurance for us on a number of rentals for many years and we've been happy with them. So far, no claims, so I can't speak to that aspect.

Imes Associates has insured our park model for the past 3 years. This spring we decided to search for a permanent residence and will be closing on a home in Mesa in early July. Because of our established confidence in the agency, we are happy to trust them with our cars and home coverage!

We had a claim on our homeowners policy, and Imes Insurance had gotten us connected to an Insurance Adjuster and the repairs were done quickly.

There i was stuck on the freeway with a blown tire. I called and Carol got me connected with Roadside rescuer in minutea. They towed my car off the ramp to a safe place and channged my tiire.

We have been with the co. for years. Great Work!!!

These folks were recommended to us by our real estate agent (she uses them too) and they have been great! Very helpful and friendly.

Such a wonderful experience working with Imes Insurance Associates. Everyone is so friendly and helpful!