At Imes Insurance Associates, we strive to deliver the high-quality customer service that we would expect ourselves.
Our Door is Open
We’re available in person, on the phone and by email. Feel free to contact our staff should you ever have questions about your bill, coverage, or have a “what if” question due to a possible change in your life such as adding another driver, buying a new car, starting a business, purchasing a recreational vehicle or an addition to the family. Whatever the case may be, we can help you determine what coverage you’ll need.
When You Need Us
Should you ever have a loss, contact our office as soon as possible. Our staff will be there to help you through the claims process. Whether it is a minor event, such as a cracked windshield, or a major event like a house fire, we will help you through the process of repairing or replacing your covered loss. We are committed to your happiness and satisfaction with choosing Imes for your insurance coverage needs.
Self Service
Recognizing that many people would like to take care of things themselves, we now offer a Customer Service Portal, Service247. This portal allows you secure access to your insurance information 24/7, where you will be able to view your policies and coverages, view auto id cards, report claims and attach photos, and view documents. The Service247 portal will be accessible from just about anywhere by using a desktop, laptop or most smartphones using our app.
Company Contacts
If you’re looking to make a payment, or make a minor change to your policy, feel free to contact your company directly by either phone or online. Most all of the companies we represent and their contact information is listed below.
Acuity
American Modern
Auto-Owners Insurance
CBIC
Cincinnati Insurance Companies
Foremost
Hagerty
Ohio National Financial Services
Pacific Specialty
Philadelphia Insurance Companies
Progressive
Safeco Insurance
Secura
State Auto Insurance Companies
The Hartford
Travelers – Personal Lines
